Your Access Portal
Helpful Resources
Explore essential clinic documents, find answers to common FAQs, download registration forms, and follow our simple preparation steps to get ready for your upcoming health visit. Everything you need for a stress-free experience is right here.




Can I just drop by today?
We certainly welcome walk-ins at our clinic. While we are happy to see you without an appointment, you may experience a short wait depending on the current patient flow. To minimize your waiting time and ensure prompt care, we recommend booking a time slot in advance whenever possible.
Still have questions?
Visit us: Wallai Madina Tombo, Freetown, Sierra Leone | Call: +23273208324 | Email: kaikohhc@gmail.com
Before your visit, review these common questions to ensure you have all the information needed for a smooth and comfortable healthcare experience.
Step 1: FAQs

What maternity services are available?
We are proud to support you through every stage of motherhood. Our comprehensive care includes regular antenatal check-ups to monitor your progress, professional support for a safe delivery, and dedicated postnatal care for both mother and baby to ensure a healthy start together.
Step 1

When can I visit the facility?
Our clinic proudly operates 24/7/365, ensuring you have access to care every single day of the year. Please keep in mind that while emergency help is always available, some of our specialized medical services may operate during specific hours. We encourage you to give us a call or check our website updates for detailed department schedules.


At Health Service Solutions, we are here to ensure your visit is easy
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We want you to feel comfortable and ready for your visit. Please arrive 15 minutes early so we can get you settled. Kindly bring your identification, insurance card or payment details, and a current list of any medications you are taking. Don't worry about the details—our friendly team will meet you at the door and guide you through every step of your appointment.
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Registration Forms
Required for first-time patients. Includes basic personal information, medical history summary, and emergency contact details to ensure we have everything ready for your visit.

Maternity Care Registration
Specifically for expectant mothers to provide antenatal history, estimated due date, and details of previous pregnancies for personalized maternity support.
Step 3
Step 3: Forms and Documents
To save you time at the clinic, you can download and complete these forms before your appointment at Kaikoh Healthcare. This is a crucial step in preparing for your consultation.

Child Health & Immunization
Essential for children under 5 years old. This form helps us track growth records, vaccination history, and developmental milestones effectively.

Consent & Treatment Form
Mandatory for all clinical treatments. This document ensures you are fully informed about your care options and provides formal consent for chosen therapies.
Other Useful Documents
- Appointment Request Form: Book your visit in advance [Download PDF]
- Referral Form: For transfers to other health facilities [Download PDF]
- Feedback & Complaints Form: Help us improve our services [Download PDF]
How to Submit
1. Download and print the form
2. Complete it at home with accurate information
3. Bring physical copies with you to Wallai Madina Tombo
4. Or WhatsApp photos of completed forms to our team
Note: We have physical copies available at the clinic registration desk if you cannot print.
Step 4: Patient Rights & Privacy
Your Rights
- Respect & Dignity: Be treated with courtesy and without discrimination.
- Quality Care: Receive safe, professional medical care.
- Information: Understand your condition and costs clearly.
- Consent: Make decisions about your own treatment.
- Safety: Care in a clean and safe clinic environment.
- Voice: Ask questions and give feedback freely.
Your Privacy
- Secure Records: Your medical info is locked and private.
- Limited Sharing: Consent required unless legally mandated.
- Discretion: No case discussions in public areas.
- Purpose: Info used only for your medical care.
- Access: You have the right to request your own records.
- Security: Constant monitoring of data protection.
